Accessibility

Last updated: 2026-05-12

This is a working statement. [Brand TBD] is in pre-launch. We update this statement as the platform develops. Continued use after we update means you accept the updated version.

Our commitment

We aim to make the platform usable by families that include a person with a disability — that's the audience we serve. We work toward a site that works with a keyboard, a screen reader, voice control, magnified text, or whatever tool fits your day.

Accessibility is a journey, not a single fix. We work on it continuously and welcome feedback.

About our sitters

We mention this here because families sometimes ask whether a sitter can do what a school aide or a clinician does. The short answer is no, by design. Companionship and supervision.

Sitters are independent contractors — off-duty professionals (RBTs, DSPs, paraeducators, SpEd teachers) spending personal hours as qualified sitters through this platform. They are not performing their day-job work here. Companionship and supervision only.

A sitter will follow the routines, equipment use, communication preferences, and house rules you write into your family profile. A sitter will not act in their day-job role while sitting through this platform. If your kid needs supports that go beyond companionship and supervision, tell us — we will help you decide whether a booking is the right fit.

Conformance target

We aim toward the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard as a goal. We do not warrant full conformance, and we make no promise that every page meets every criterion.

In practice, that means we work toward readable color contrast, keyboard support, structure a screen reader can announce, and plain-language copy. The goal shapes how we build; it is not a guarantee about any specific page.

What we have done so far

We use semantic HTML, alt text, keyboard navigation, color contrast tokens, captions and transcripts on the sitter intro videos, and plain-language copy. We test as part of our development process. We do not warrant that any specific page or feature is free of accessibility issues at any moment in time.

Known gaps

We know we don't get everything right yet. Some third-party content embedded on the platform may not meet our target. Some flows are easier than others. If you find a problem, tell us — that's the fastest way it gets fixed.

Report an accessibility issue

If you hit something that doesn't work for you, email hello@example.com with “Accessibility” in the subject. Tell us what page, what assistive tech, what didn't work. A real person reads inbound email. We'll do our reasonable best to help and to fix the issue.

Last reviewed

Last updated: 2026-05-12. We revisit this statement when the platform changes or when we receive feedback that warrants it.

If something here doesn't hold up

This statement reflects what we aim for, not a contractual promise of any specific level of accessibility. If any part of this statement is found unenforceable, the rest stays in effect. Idaho law governs your use of the platform.